11/19/2023 0 Comments 20 past 4 on madison avenueUnfortunately, this room did not have a desk but since I was leaving the next morning I wasn’t going to make an issue of it. Finally I told them I was in a hurry and they did get me into another suite. ![]() When I returned, the three people working had to confer a while about my situation while I was going to be late for my dinner reservation. I have to come back downstairs to ask for a different room because the front desk didn’t answer the phone. They initially put me in a room that smelled smoky. Staff uniforms were pretty unattractive too, to the point that I would notice. The lobby decor is very brown and unmemorable. Overall it was good - just not a wow experience. Not cheap so I expected a really good experience. I stayed here one night in a suite for $600 a night.
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